Efficient Incident Reporting and Oversight for mPH Staff and Quality Teams. Seamlessly submit, manage, and review incidents to support compliance and improve care outcomes.

• Submit and track incidents directly from the Participant’s record with minimal steps
• Quality & Compliance teams can review, validate, and report incident findings for CMS
• Access participant-specific Incident Summaries via the "Quality View" for comprehensive case tracking

A secure and comprehensive electronic interface for submitting, managing, and reviewing Service Determination Requests (SDRs).

• Identify participants and requestors with accuracy
• Select relevant service types and track key dates
• Monitor SDR status, decisions, and overdue cases
• Upload documents, log assessments, and generate notifications or appeals — all in one centralized system